Kailasapuram, Visakhapatnam
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Native Water Purifier
4.84
72K reviews
Select variant
Native M2
4.82 (31K reviews)
₹18499
Native M1
4.85 (42K reviews)
₹14499
Native UPS for M2
4.78 (91 reviews)
₹1999
Customer reviews
Poonam
Feb 21, 2025
5
Really like the service, would like to say about Chari( unfortunately I have not remember his full name) he is such a nice silent human, did explain really well. Cleard all our doubts. Kindly award or reward him with something, he deserves. Thank You...
read moreAshwini
Feb 22, 2025
5
very professional, did the job of a plumber also by going upstairs and turning off the water wall and didn’t expect us to pay for that and explained everything perfectly, answered all the doubts, overall a good job!...
read moreRipunjay
Feb 23, 2025
5
Good experience with delivery and installation. All things explained properly during Installation by the technician. Very professionally done....
read moreSomik Datta
Feb 23, 2025
5
Hard working fellow, had some trouble installing due to building being old but he persisted. Good work...
read moreKumar Ashwin
Feb 20, 2025
5
I commend the exceptional service and product demonstration I received during my first Native product purchase. The representative was knowledgeable, courteous, and provided outstanding support, going above and beyond to assist me with my RO-related questions. Kudos to UC for ha...
read more
Reviewed on Amazon
Abhinav
Feb 22, 2025
5
Product was delivered in good condition .. product design is classy... The installation service person was very polite and overall provided a good service... Informed about the product and its care.... Overall very good experience 👍...
read moreShristi Singh
Feb 20, 2025
5
Sanjay Patel provided outstanding service while installing the M1 Native Water Purifier at my home. He was extremely professional, punctual, and meticulous in his work. Not only did he complete the installation flawlessly, but he also took the time to explain everything clearly, ...
read morePrince
Feb 21, 2025
5
"I sincerely appreciate the great job you did installing the purifier. Your attention to detail and efficiency made the process smooth and hassle-free. Thank you for your excellent service!" ...
read moreAditya
Feb 21, 2025
5
Installation done by 'Harjeet' was a great experience, and the demo was great, explaining all the features easily and simply....
read moreKanwar
Feb 23, 2025
5
The technician was very knowledgeable and did installation very professionally. ...
read more
Frequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
Smart machines at affordable price: Real time TDS & filter life tracking
About our RO Water Purifiers
TruWater Premium
1.
6 stage purification process: RO+UV+UF
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Installation: Delivery & free installation within 2 days of request
4.
Large tank capacity: 9 liters
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 9 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Smart features: Real time water quality & filter life tracking
5.
MTDS: Retain essential minerals in water
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 10 liters
3.
MTDS: Retain essential minerals in water
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Smart features: Real time water quality & filter life tracking
7.
Goodness of copper & alkaline water
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