
17/5051A, Rajendra Nagar, Tilak Nagar, Tirupati, Andhra Pradesh 517501, India
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Native Water Purifier
4.84
89K reviews

Native M2
4.83 (37K reviews)
₹18499

Native M1
4.85 (52K reviews)
₹14499

Native UPS for M2
4.86 (252 reviews)
₹1999
Customer reviews
Srilatha
Apr 17, 2025
5
Technician was very patient and explained the functionality of filter very well. Installation was very smooth and very quick.. Installation done on same day product delivered. ...
read moreKavish
Apr 17, 2025
5
Excellent service. All installation was done very professionally and all my queries were answered. Thank you for the excellent service. Call out to Sayantan, thank you for your excellent service....
read moreAnirudh
Apr 17, 2025
4
Great service by Sikendar but he will try to scam you over charging for extra parts. Get it touch with uc customer service for getting refund if you feel you are overcharged ...
read moreVinayak Sahu
Apr 15, 2025
5
Excellent work done. Appreciate the patience of Manjunath. We had been locked out of the house and he patiently waited and accommodated us. Hats off to him....
read moreSaurabh Kunar
Apr 15, 2025
5
Good and fast worker. Patient enough to listen to customer request still complete work on time and without any bad behaviour. Good knowledge on plumbing as well...
read moreAjay Yadav
Apr 14, 2025
5
Mr. Harjeet was assigned for my RO fitting. He is very professional, has good knowledge, and is very polite. 5/5 for his service and professionalism. ...
read moreChitranjan Singh
Apr 15, 2025
5
What a professional!!!!! Greatly explained all the details about the product and Professionally installed the product as well. It was a wonderful experience....
read moreDAKSH GARG
Apr 17, 2025
5
Amazing service by Subramani. very professional and talented.. no extra holes done and purifier gpt installed perfectly ...
read moreAnirban Karmakar
Apr 17, 2025
5
A good technician has a good gesture with proper handling of the asset without making the working area dirty.Really appreciate him. ...
read moreAtique Mujawar
Apr 14, 2025
5
Vikas Pandey ji did a truly commendable job. Thanks to his expertise, we were able to install the filter without removing the pipe, as was previously suggested. Our building plumber had even advised breaking the wall, but Vikas ji carefully assessed the situation and found a way ...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Installation: Delivery & free installation within 2 days of request
3.
6 stage purification process: RO+UV+UF
4.
Large tank capacity: 9 liters
5.
MTDS: Retain essential minerals in water
TruWater Premium Smart
1.
Smart features: Real time water quality & filter life tracking
2.
MTDS: Retain essential minerals in water
3.
Installation: Delivery & free installation within 2 days of request
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Large tank capacity: 9 liters
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
Smart features: Real time water quality & filter life tracking
3.
7 stage filtration and purification: RO+UV+UF+Copper
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Large tank capacity: 10 liters
6.
Goodness of copper & alkaline water
7.
MTDS: Retain essential minerals in water
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