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Native Water Purifier
4.84
76K reviews
Select variant

Native M2
4.82 (33K reviews)
₹18499

Native M1
4.85 (44K reviews)
₹14499

Native UPS for M2
4.84 (138 reviews)
₹1999
Customer reviews
Tomy Mathew Koottanal
Mar 12, 2025
5
Mr. Manju Bhatt was on time, explained everything in detail, did an excellent installation and was very polite and courteous. I strongly recommend him. ...
read moreMayank Narsaria
Mar 12, 2025
5
Very prompt service, very quick solution. Proactively solved the issue and got the new machine installed in few hours A big thanks 🙂...
read moreJainendra Ojha
Mar 12, 2025
4
Partner was running late for some technical reason… tried calling him … no option to raise issue… chat bot was useless....
read moreDattatreya Dixit
Mar 10, 2025
5
Great work by technician - Shravan, very polite and very knowledge person. He has fit RO very well and with good idea and neatness. Highly recomended.. ...
read more
Reviewed on Amazon
SYLVAN FURTADO
Mar 12, 2025
5
Very good product and service. Overall very good experience. Installation was done very nicely and professional explained it really well. Will suggest to others surely ....
read moreLalit
Mar 10, 2025
5
Arun kumar is very good and he knows all the things related to his profession. Firstly, he came on scheduled time and fix Ro and explain all the stuff in very simple language. Thanks Arun!...
read moreTanishq Baena
Mar 10, 2025
5
The device given was excellent. The purifier was fitted well and the mechanic explained everything very politely and patiently. I am very happy with the prompt service....
read morePankaj
Mar 12, 2025
5
Punnam has a good expertise in installing the water purifier. The installation experience was smooth. He explained all the purification details to us. ...
read moreShiva Teja Hanumanthula
Mar 11, 2025
5
Very professional and removed all the materials after the machine is placed. Explained the process and usage of the RO...
read more
Reviewed on Amazon
Madhukar Pandey
Mar 11, 2025
5
Product is very easy to use . installation was also very quick.the engineer gave us all the relevant information.al in all very good experience up till now...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
You are here
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Large tank capacity: 9 liters
3.
6 stage purification process: RO+UV+UF
4.
MTDS: Retain essential minerals in water
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
MTDS: Retain essential minerals in water
4.
6 stage purification: RO+UV+UF
5.
Installation: Delivery & free installation within 2 days of request
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
MTDS: Retain essential minerals in water
3.
Large tank capacity: 10 liters
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Smart features: Real time water quality & filter life tracking
7.
Goodness of copper & alkaline water
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