
S/9, Fraser Road, Budh Vihar, Fraser Road Area, Patna, Bihar 800001, India
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Native Water Purifier
4.84
93K reviews

Native M2
4.83 (39K reviews)
₹18499

Native M1
4.85 (55K reviews)
₹14499

Native UPS for M2
4.87 (300 reviews)
₹1999
Customer reviews
Samarth Rajeev
Apr 27, 2025
4
He needs to wash his hands and ensure the installation is clean because this is a water purifier. Hands need to be sanitized regularly while installing. ...
read moreUrvashi Sengupta
Apr 25, 2025
5
Vipul was very efficient and pleasant during the installation work. And inspite of having to repeat himself several times (as I'm hearing impaired), he was very patient....
read moreAbhishek
Apr 25, 2025
5
The purifier installation was done very well. The technician was professional, gave a clear demo, and ensured the area was cleaned properly after the work. Great service overall!...
read moreAvik Datta
Apr 24, 2025
5
Really happy with the installation service. The installation person came just the next day after the product delivery and it Just took 20 mins to install. He has explained to me the usage process and warranty details. Really happy with the service....
read moreMahi
Apr 27, 2025
5
Giri has installed the water filter smoothly without any issues, explained the app clearly, and provided all the necessary details....
read moreDinesh
Apr 27, 2025
5
Detailed explanation with smile carrying on his face while responding to my doubts and answering me with right attitude. ...
read moreVenugopal Alleti
Apr 26, 2025
5
Excellent technician proud of you I am refer my friend circle good coaching good information I am happy 😊...
read moreKirit Bhaty
Apr 26, 2025
5
Quick Installation done without any hassle. Vikas gave us clear instructions on how to operate the purifier. Good experience. ...
read moreDr Satpathy
Apr 27, 2025
1.5
He didn't carry any instrument .had to call Carpenter for installation .even after installation the placement of device is haphazard and created a ruckus I want other person to come for reinstallation...
read moreMahesh
Apr 22, 2025
5
He is a fantastic professional. He explained each cable installation while installing. Post that installation cleaned entire promises of whatever drilling dust is there....
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 9 liters
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
MTDS: Retain essential minerals in water
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
Installation: Delivery & free installation within 2 days of request
3.
MTDS: Retain essential minerals in water
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Smart features: Real time water quality & filter life tracking
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
7 stage filtration and purification: RO+UV+UF+Copper
2.
MTDS: Retain essential minerals in water
3.
Goodness of copper & alkaline water
4.
Large tank capacity: 10 liters
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Installation: Delivery & free installation within 2 days of request
7.
Smart features: Real time water quality & filter life tracking
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