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Native Water Purifier
4.84
81K reviews
Native M2
4.83 (35K reviews)
₹18499
Native M1
4.85 (47K reviews)
₹14499
Native UPS for M2
4.83 (182 reviews)
₹1999
Customer reviews
Sushant Adhikari
Mar 25, 2025
5
I am delighted to recommend Lakshminarayana's exceptional work on installing our water purifier. He demonstrated remarkable skill and expertise in: - Optimizing the limited space available - Ensuring a flawless and secure fit - Providing a comprehensive demo post-installation, s...
read moreNeha Roy Choudhury
Mar 25, 2025
5
The professional was extremely knowledgeable and gave us a live demo for 30 mins while explaining all the concepts. He was patient and answered all our questions. Also checked the TDS of the water we were drinking alongwith the Native RO....
read moreSatyam Chandrra
Mar 23, 2025
4.5
Loved the experience with the personnel, however, UC customer service could be better in speaking to the partner directly and sorting issues. I had to take care of this part....
read moreRaghu Yadav
Mar 23, 2025
5
Very happy with the UC Native M2 RO! The installation was quick and professional. Special thanks to Lokesh Sharma for his excellent service—he explained everything clearly and did a great job. The water quality is pure and refreshing. Highly recommended!...
read moreKunal Tainwala
Mar 23, 2025
5
Naresh was very calm and listened to all the problems that were there and gave appropriate solutions. He did a really clean job of fixing the purifier. ...
read more
Reviewed on Amazon
Sayantan Mukherjee
Mar 26, 2025
5
Amazing product, look wise very classy. The iron filter is 3 layered. I am using this for one day so can't tell more on performance. I checked my first tds was 258. The technician told me that it will come down. Overall experience was decent....
read moreReviewed on Amazon
Debabrata M
Mar 26, 2025
5
Item received on 25.3.2025 and installed on 26.3.2025. Till date everything is going good. Too early to make comment about the service of the product in coming days....
read moreReviewed on Amazon
Abhijeet
Mar 26, 2025
5
Really good purifier the tds levels in my society were around 1700 the water that came out of the RO was around 250-350 tds so it does the job well. Will have to wait and watch for the tds levels after some time. It is value for money!!...
read moreManoj
Mar 22, 2025
5
Satish varma is good at his work...explained each and everything in detail regarding working of the purifier and gave some valuable tips for better using of native water purifier...
read moreReviewed on Amazon
Hasan
Mar 25, 2025
5
Awesome My borewel TDS level is 700 And fit this M1 neo my water TDS level is 95 Haina amazing product Thanks alot for urban company to introduce this beautiful product👌👌👌...
read more
Frequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
You are here
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
5.
Smart machines at affordable price: Real time TDS & filter life tracking
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
6 stage purification: RO+UV+UF
2.
Smart features: Real time water quality & filter life tracking
3.
Large tank capacity: 9 liters
4.
Installation: Delivery & free installation within 2 days of request
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
MTDS: Retain essential minerals in water
TruWater Elite
1.
Large tank capacity: 10 liters
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Goodness of copper & alkaline water
4.
MTDS: Retain essential minerals in water
5.
Installation: Delivery & free installation within 2 days of request
6.
7 stage filtration and purification: RO+UV+UF+Copper
7.
Smart features: Real time water quality & filter life tracking
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