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Native Water Purifier
4.84
91K reviews

Native M2
4.83 (38K reviews)
₹18499

Native M1
4.85 (54K reviews)
₹14499

Native UPS for M2
4.86 (280 reviews)
₹1999
Customer reviews
Srilatha
Apr 17, 2025
5
Technician was very patient and explained the functionality of filter very well. Installation was very smooth and very quick.. Installation done on same day product delivered. ...
read moreKavish
Apr 17, 2025
5
Excellent service. All installation was done very professionally and all my queries were answered. Thank you for the excellent service. Call out to Sayantan, thank you for your excellent service....
read moreAnirudh
Apr 17, 2025
4
Great service by Sikendar but he will try to scam you over charging for extra parts. Get it touch with uc customer service for getting refund if you feel you are overcharged ...
read moreVinayak Sahu
Apr 15, 2025
5
Excellent work done. Appreciate the patience of Manjunath. We had been locked out of the house and he patiently waited and accommodated us. Hats off to him....
read moreVeerraju Chowdary
Apr 18, 2025
5
Excellent work by naidu. He took his time for installation and explaining the full features of the water purifier....
read moreSaurabh Kunar
Apr 15, 2025
5
Good and fast worker. Patient enough to listen to customer request still complete work on time and without any bad behaviour. Good knowledge on plumbing as well...
read moreGarima
Apr 18, 2025
5
Thank you Amit. Installation was super quick and he demonstrated it very well how to use the RO and set up the app. ...
read moreDAKSH GARG
Apr 17, 2025
5
Amazing service by Subramani. very professional and talented.. no extra holes done and purifier gpt installed perfectly ...
read moreSai Kumar Gaddam
Apr 19, 2025
5
Jay kumar is very professional and helpful in understanding device...
read moreAjay Yadav
Apr 14, 2025
5
Mr. Harjeet was assigned for my RO fitting. He is very professional, has good knowledge, and is very polite. 5/5 for his service and professionalism. ...
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
You are here
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
2.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
MTDS: Retain essential minerals in water
2.
6 stage purification process: RO+UV+UF
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Large tank capacity: 9 liters
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification: RO+UV+UF
5.
Smart features: Real time water quality & filter life tracking
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Large tank capacity: 10 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
7 stage filtration and purification: RO+UV+UF+Copper
6.
MTDS: Retain essential minerals in water
7.
Smart features: Real time water quality & filter life tracking
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