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Native Water Purifier
4.84
81K reviews
Native M2
4.83 (35K reviews)
₹18499
Native M1
4.85 (47K reviews)
₹14499
Native UPS for M2
4.83 (182 reviews)
₹1999
Customer reviews
HAREESHKUMAR RAO
Mar 28, 2025
5
Very impressed with Pradeep. Extremely organized and systematic. Unlike most professionals that I have seen, he is never in a hurry. In his own words, "Even if it takes time it's ok, but the work should be perfect". Highly recommend Pradeep 👍...
read moreChandan
Mar 27, 2025
5
Excellent Service. He was very good at his work with helping all possible risky work. He switched on a water connection in my apartment which was very risky. Thanks for all his support....
read moreMohan
Mar 28, 2025
5
"Dinesh provided excellent service during the installation of our water purifier. He was professional, knowledgeable, and took the time to explain everything clearly. His commitment to customer satisfaction was outstanding, making the entire experience smooth and hassle-free. I ...
read moreNasim Shaikh
Mar 28, 2025
5
The product looks good at this price, and it's the first time in India we are seeing such maintenance, which provides a 2-year warranty. I will review this product after using it for a few months. Apart from this, Naresh Ji is a good person and totally professional. He explained...
read moreSree Charan
Mar 28, 2025
5
Excellent service by Ravi Teja! Was extremely patient and explained all the details really well! Awesome work! ...
read moreAbul Barkat Faruki
Mar 28, 2025
5
I had a fantastic experience! The staff was incredibly helpful and friendly, and the whole process was seamless....
read moreRamesh Kunnath
Mar 28, 2025
1
This review not on installation technician but on product. Water taste is very bad from 3 days inspite of empty and cleaning tank 4 times. Customer care service executive saying to clear the tank again....
read moreSushant Adhikari
Mar 25, 2025
5
I am delighted to recommend Lakshminarayana's exceptional work on installing our water purifier. He demonstrated remarkable skill and expertise in: - Optimizing the limited space available - Ensuring a flawless and secure fit - Providing a comprehensive demo post-installation, s...
read moreSudheer
Mar 27, 2025
5
Installation was quick and perfect. Technician explained the features, DOs and DONTs. Very good installation experience....
read moreNeha Roy Choudhury
Mar 25, 2025
5
The professional was extremely knowledgeable and gave us a live demo for 30 mins while explaining all the concepts. He was patient and answered all our questions. Also checked the TDS of the water we were drinking alongwith the Native RO....
read more
Frequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Smart machines at affordable price: Real time TDS & filter life tracking
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
4.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 9 liters
3.
MTDS: Retain essential minerals in water
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
6 stage purification process: RO+UV+UF
TruWater Premium Smart
1.
6 stage purification: RO+UV+UF
2.
Large tank capacity: 9 liters
3.
Installation: Delivery & free installation within 2 days of request
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Smart features: Real time water quality & filter life tracking
6.
MTDS: Retain essential minerals in water
TruWater Elite
1.
Goodness of copper & alkaline water
2.
7 stage filtration and purification: RO+UV+UF+Copper
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Large tank capacity: 10 liters
5.
Smart features: Real time water quality & filter life tracking
6.
Installation: Delivery & free installation within 2 days of request
7.
MTDS: Retain essential minerals in water
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