Banjara Hills, Hyderabad
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Native Water Purifier
4.84
86K reviews
Native M2
4.83 (36K reviews)
₹18499
Native M1
4.85 (50K reviews)
₹14499
Native UPS for M2
4.86 (229 reviews)
₹1999
Customer reviews
Tamanna Yadav
Apr 7, 2025
5
I rescheduled the service from Wednesday to Monday(today) and selected the reschedule reason “Early service required”. Please do not put cancellation on the professional as he is not at fault, he’s a good and very humble professional....
read moreShivam
Apr 7, 2025
5
Ravi has been very responsive and helpful. He was on time and explained everything very nicely. He was polite and I was very happy with the experience....
read moreHimanshu Jain
Apr 5, 2025
5
Truly one of the most humble, knowledgeable, patient, and professional technician I’ve come across. He knew exactly what he was doing and handled everything so smoothly. 10/10 for his expertise and amazing attitude. Really happy with the service!...
read moreKaushal Sawant
Apr 6, 2025
5
Mr.Pankaj Pasi has been our trusted man regarding water purifiers.It has been a costly affair with our previous purifier and he was the one who made us switch to Urban company’s very own Native purifier.The installation was smooth as usual and very professional.I will be monitori...
read more
Reviewed on Flipkart
Karan Khajuria
Apr 8, 2025
4
Loved the water purifier it looks good in my kitchen service professional is also humble talk with proper knowledge and give accurate guidance about it go for it it will worth your money...
read moreAkash
Apr 4, 2025
5
Kiran is one of the best professional, I have had the pleasure of meetings, he was in time and went above and beyond to fulfill the service. His expertise in the field is second to none and it was pleasure meeting such hard working professional. Thank you Kiran ...
read moreReviewed on Flipkart
Rohit Gupta
Apr 7, 2025
5
This product is very good and the water taste so good I keep on drinking just for the taste of water . Excellent purifier if you're looking for a long term here...
read moreAnish Kumar Ranjan
Apr 7, 2025
5
Fully professional and cooperative..I like his service pretty much. It's very good that Urban company has a well trained staff like Aman Rana. Very satisfied with his service...
read moreProjjwal Banerjee
Apr 6, 2025
4.5
Not so attentive, lots of calls, did not do post-service cleanup, need to be more aware about the outcome of the job. The filter installation place selection could be better....
read moreNikhil Jain
Apr 6, 2025
5
Super fast , cool nature very cooperative and understanding, he was explaining everything to my mom's all queries ...
read more
Frequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
4.
Smart machines at affordable price: Real time TDS & filter life tracking
5.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
MTDS: Retain essential minerals in water
3.
Installation: Delivery & free installation within 2 days of request
4.
6 stage purification process: RO+UV+UF
5.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Premium Smart
1.
Installation: Delivery & free installation within 2 days of request
2.
Smart features: Real time water quality & filter life tracking
3.
Large tank capacity: 9 liters
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
MTDS: Retain essential minerals in water
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Installation: Delivery & free installation within 2 days of request
2.
Large tank capacity: 10 liters
3.
Smart features: Real time water quality & filter life tracking
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
Trial Policy: No questions asked return policy within 7 days of installation
6.
Goodness of copper & alkaline water
7.
MTDS: Retain essential minerals in water
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