Hassle-Free Communication and Billing

We prioritize seamless communication and transactional ease to enhance your overall experience. Once assigned a professional, you can conveniently communicate with them through our user-friendly app. Furthermore, our online billing system facilitates hassle-free transactions, with 100% of your tips going directly to the deserving technician.

Hygiene and Post-Service Cleanup

Your health and well-being are our top priorities. We adhere to stringent hygiene standards, utilizing eco-friendly and non-toxic materials for a safe and clean repair environment. Post-service cleanup is also part of our protocol, ensuring that your space remains pristine post-repair.

Comprehensive mobile phone Repair Solutions

At Urban Company, we understand that each mobile phone quandary is unique, which is why we offer a range of specialized services tailored to address various issues. Whether you're grappling with an iPhone, Samsung, or any other brand, our skilled technicians are equipped to handle it all.

Unparalleled Expertise and Reliability

When entrusting your mobile phone to us, you can rest easy knowing that it's in the hands of seasoned professionals. Our repair experts boast a minimum of 2 years' experience in the field, backed by rigorous in-house training and a deep understanding of mobile phone repair techniques. Moreover, each technician undergoes a stringent background verification process to ensure your safety and peace of mind.

Safety First, Always

We understand the importance of safety, especially when it comes to allowing someone to handle your personal device. That's why all our professionals undergo a thorough background verification process before they are allowed to serve you. Additionally, our professionals strictly adhere to COVID guidelines and maintain quality and hygiene standards throughout the repair process.

Expertise Where It Matters

When it comes to your mobile phone, you want nothing but the best hands to handle it. Urban Company boasts a team of well-trained and experienced professionals who are experts in their craft. With a minimum of 2 years of experience in mobile phone repair and rigorous in-house training, our professionals have deep knowledge of repair techniques that ensure your device is in safe hands.

Transparent Pricing and Clear Communication

Say goodbye to hidden charges and surprises! With Urban Company, the final repair price will be conveyed to you post diagnosis, ensuring transparency from the get-go. Our experts will clearly communicate the repair cost to you, giving you the freedom to make an informed decision. Plus, if you decide to proceed with the repair, the 59 AED fee is included in the cost, so there are no hidden fees to worry about.

Customer-Centric Approach

At Urban Company, we put our customers first in everything we do. From flexible rescheduling options to online billing and tips, we strive to make your experience with us as seamless as possible. Our live agents are available round the clock to assist you with any queries or concerns you may have, ensuring that you receive help within minutes whenever you need it.

Eco-Friendly and Pet-Friendly

We care not only about your device but also about the environment and your furry friends. Our spa products are eco-friendly and non-toxic, ensuring the well-being of your family and pets. Plus, our service is pet-friendly, so you can rest assured that your four-legged companion is safe during the repair process.

Consistent Quality Service

With Urban Company, you can expect nothing but the highest quality service every time. Whether it's the first repair or the tenth, our professionals are committed to delivering consistent, top-notch service that exceeds your expectations.

Reach Out for Assistance

First things first, when you realize your phone needs some TLC, simply hop onto our platform or app. You can do this from the comfort of your couch, your favorite café, or even while waiting for the bus – because let's face it, phone troubles don't wait for convenient moments.

Diagnosis Made Easy

Once you've landed on our app, our virtual assistant will guide you through the process. We'll ask you a few questions about your device's symptoms – think of it as a virtual doctor's appointment for your phone. Based on your responses, we'll diagnose the issue and recommend the next steps.

Schedule a Pickup

With the diagnosis in hand, it's time to schedule a pickup. Our efficient agents will swing by at a time that suits your schedule – no need to rearrange your entire day around a repair appointment. We believe in convenience and flexibility, because we know your time is precious.

Thorough Diagnosis Process

Once your device is in our capable hands, our expert team will conduct a detailed examination. We leave no stone unturned in identifying the root cause of the problem. From hardware to software, we've got you covered.

Clarity on Costs

Transparency is key, especially when it comes to pricing. You'll receive a call from our experts, who will provide a clear breakdown of the repair costs. No hidden fees or surprise charges – just straightforward pricing that you can trust.

Decision Time

Armed with all the information, the ball is in your court. If you decide to proceed with the repair, a nominal fee will be included in the total cost. We believe in giving you the power to make informed decisions – no pressure, no gimmicks.

Sit Back and Relax

Once the repair is underway, you can sit back, relax, and let our professionals work their magic. Need to add something to the service? No problem – just shoot a message through the app, and we'll do our best to accommodate your request.

Delivery at Your Doorstep

Before you know it, your device will be as good as new. We'll deliver it right to your doorstep, free of charge. No need to venture out into the world – we'll bring the repair shop to you.

Enjoy Your Fully Functional Device

And just like that, you're back in business! Whether you're scrolling through social media, sending emails, or crushing candy, your device will be ready to tackle whatever you throw its way.

Swift and Seamless Solutions at Your Fingertips

With Urban Company, the hassle of finding a reliable repair shop or waiting in long queues is a thing of the past. Our Smart Phone Repair service offers a seamless solution right at your doorstep. Say goodbye to the inconvenience of searching for 'mobile repair near me' or 'iphone repair Dubai' because Urban Company brings the experts to you.

Professional Expertise Where You Need It Most

When it comes to your precious device, trust only the best. Urban Company's Smart Phone Repair professionals are not just skilled technicians but also undergo rigorous training to ensure they deliver top-notch service. Rest assured, your device is in safe hands with our experienced team.

Transparent Pricing and Hassle-Free Process

Worried about hidden costs or unexpected charges? With Urban Company, you'll never have to guess the final repair price. Our detailed diagnosis process ensures complete transparency, and you'll receive a clear cost update before making any decisions. Plus, with free pickup and delivery, getting your device repaired has never been easier.

Peace of Mind Every Step of the Way

We understand that your device is more than just a gadget – it's an essential part of your daily routine. That's why Urban Company prioritizes safety, reliability, and customer satisfaction above all else. With our Smart Phone Repair service, you can rest easy knowing that your device will be handled with the utmost care and attention to detail.