Service Inclusions and Exclusions:

Our laptop repair services cover a wide range of issues, including but not limited to: Laptop screen repairs, MacBook repair, Laptop display issues, Computer repair, PC repair. While our services encompass various repair needs, please note that certain exclusions may apply. For specific details regarding inclusions and exclusions, feel free to reach out to our support team.

Experienced Professionals

Our laptop and computer repair experts boast a minimum of 2 years of experience, ensuring top-notch service delivery. Professionals go through rigorous in-house training with deep knowledge of laptop and computer repair techniques.

Expertise You Can Trust

When it comes to entrusting your laptop or computer to someone for repair, expertise is non-negotiable. At Urban Company, we take pride in our team of highly trained professionals who eat, sleep, and breathe laptop repairs. Each technician undergoes rigorous in-house training and boasts a minimum of 2 years of hands-on experience in the field. Plus, rest assured that every technician has been thoroughly vetted through our stringent background verification process, ensuring your peace of mind throughout the repair journey.

Transparent Pricing, No Hidden Costs

Say goodbye to the days of being blindsided by exorbitant repair bills. With Urban Company, transparency is our middle name. After a detailed diagnosis of your device, our experts will provide you with a clear and concise breakdown of the repair costs. No hidden fees, no surprises—just honest pricing that won't break the bank. And if you decide to proceed with the repair, rest assured that our upfront pricing includes everything, with no sneaky add-ons.

Convenience at Your Fingertips

Gone are the days of lugging your bulky laptop to a repair shop and waiting endlessly for it to be fixed. With Urban Company, the entire repair process is as easy as ordering your favorite takeout. Simply hop onto our app or website, select the laptop repair service, and choose a convenient time slot. Our algorithm will do the rest, matching you with a skilled professional who will arrive promptly at your doorstep.

Unmatched Customer Support

We understand that dealing with a malfunctioning computer can be stressful, which is why our customer support team is here to lend a helping hand whenever you need it. Whether you have a question before booking your repair or need assistance after the service is completed, our friendly support agents are just a click away. With lightning-fast response times and round-the-clock availability, we've got your back every step of the way.

Your Satisfaction, Our Priority

At Urban Company, we're not satisfied until you are. That's why we go above and beyond to ensure that every repair is completed to the highest standard of quality. From using standardized equipment and eco-friendly materials to prioritizing hygiene and cleanliness, we leave no stone unturned in delivering a seamless repair experience. And with our hassle-free rescheduling and cancellation policies, you have the flexibility to adapt your service to your changing needs.

Initiate Your Online Diagnosis

First things first, hop onto our app or website and select the "Laptop Repair" service. A UC Professional will then connect with you online to diagnose the issue swiftly. Think of it as your laptop's virtual doctor's appointment!

Schedule a Convenient Pick-up

After the diagnosis, our trusty agent will swing by to pick up your device at a time that suits your schedule. We understand the importance of timing, so rest assured, we'll be there when you need us.

Detailed Diagnosis Process

Once your device is in our hands, our expert team will embark on a meticulous examination. Every nook and cranny will be scrutinized to determine the exact repair cost. Think of it as a thorough check-up for your laptop's well-being.

Receive a Clear Cost Update

Expect a call from our friendly experts who will provide a transparent breakdown of the final repair cost. No hidden fees, no surprises—just straightforward pricing.

Your Decision Time

Now comes the moment of truth. If you decide to proceed with the repair, a nominal fee of 59 AED will be included in the overall cost. It's your call, and we're here to support you every step of the way.

Sit Back and Relax

Once your device is fixed up and ready to roll, we'll deliver it back to you, free of charge. No need to lift a finger—we've got you covered!

Expert Diagnosis and Repair

Experience the convenience of online diagnosis right from the comfort of your home. Our skilled professionals will meticulously examine your device, leaving no stone unturned in identifying the root cause of the problem. From there, we proceed with a detailed diagnosis process, ensuring transparency in every step.

Hassle-Free Service Experience

Forget the hassle of dropping off your laptop at a repair shop. With our convenient pick-up service, we come to you at a time that suits your schedule best. Sit back, relax, and let our agents handle the rest, ensuring a seamless service experience from start to finish.

Reliable Support and Hygiene Standards

Your satisfaction is our mission, and our support team is here to ensure just that. Whether you have questions, concerns, or need assistance, our dedicated agents are just a click away, ready to provide prompt assistance round the clock. Plus, rest assured, we adhere to strict hygiene standards, ensuring a clean and safe service environment for you and your device.

Eco-Friendly Practices

At Urban Company, we're committed to sustainability. That's why we use eco-friendly and non-toxic materials in our repairs, prioritizing the well-being of both your family and the environment.