Transparent Pricing

Worried about hidden costs? With Urban Company, what you see is what you get. We believe in transparency, and our experts will convey the final repair price to you post-diagnosis, so you're always in the loop.

Your Decision Time

Armed with the diagnosis, we provide you with a clear update on the repair cost. The decision to proceed rests entirely in your hands. If you opt for the repair, a nominal fee is included in the final cost.

Free Pickup and Delivery

Convenience is at the core of our service. Say goodbye to the hassle of transporting your printer to a repair shop. We offer complimentary pickup and delivery, ensuring a seamless experience from start to finish.

Diagnosis Process

Our journey begins with a virtual consultation where our skilled professionals assess the issues with your printer remotely. This initial step allows us to understand the problem and chart out the best course of action. Once we have your printer in our hands, our expert team conducts a thorough examination to identify the root cause of the issue. From hardware malfunctions to software glitches, we leave no stone unturned in our diagnosis process.

Transparent Pricing

At Urban Company, we believe in transparency every step of the way. You'll never have to worry about hidden costs or unexpected fees. Our expert team will provide you with a clear and detailed breakdown of the repair costs upfront. No surprises, no hidden fees – just honest, transparent pricing that you can trust.

Convenience Redefined

Forget the hassle of lugging your printer to a repair shop. With Urban Company, the repair process couldn't be more convenient. Our online diagnosis allows you to get started right from the comfort of your home or office. And once we've assessed the issue, our agents will pick up your device at a time that suits you best. It's convenient, hassle-free, and designed to fit seamlessly into your busy schedule.

Expertise at Your Doorstep

One of the key reasons to choose Urban Company is our team of expert professionals. We don't just send anyone to fix your printer; our technicians are highly trained and experienced in handling all types of printer issues and all brands like epson, canon and hp. Whether it's a simple paper jam or a complex hardware malfunction, our professionals have the skills and know-how to get your printer back up and running in no time.

Customer-Centric Approach

What sets Urban Company apart is our unwavering commitment to customer satisfaction. From start to finish, your needs are our top priority. Need to reschedule or cancel your booking? No problem. Our user-friendly app and website make it easy to manage your appointments with just a few clicks. And if you ever have any questions or concerns, our dedicated support team is just a message away.

Safety and Hygiene

In today's world, safety is paramount. That's why we go above and beyond to ensure the safety and well-being of our customers and technicians. All our professionals undergo rigorous background checks and adhere to strict safety protocols. Plus, we use only eco-friendly and non-toxic materials, so you can rest assured that your family and pets are in good hands.

Online Diagnosis - Getting to Know Your Printer Woes

First things first, we understand the frustration of dealing with a malfunctioning printer. That's why we've streamlined the process for you. Simply hop onto our website or app, and one of our expert professionals will connect with you online to diagnose the issue. They'll ask a few questions, maybe even throw in a joke or two to lighten the mood, and swiftly get to the bottom of what's ailing your printer.

Convenient Pick-up - We Come to You

Once we've diagnosed the problem, our agent will swing by at a time that suits you best to pick up your printer. No need to lug it around or worry about finding a repair shop; we've got it covered. We value your time, so we'll work around your schedule to make the process as hassle-free as possible.

Detailed Diagnosis Process - Let's Dive Deeper

Here's where the magic happens. Our expert team will meticulously inspect your printer, leaving no stone unturned in determining the exact issue. Whether it's a pesky paper jam, a glitchy interface, or a mysterious error code, we've seen it all, and we know just how to fix it.

Clear Cost Update - No Surprises, Just Transparency

Transparency is key in our approach. Once our experts have pinpointed the problem, expect a call from us with a clear breakdown of the repair cost. No hidden fees, no surprises—just straightforward pricing that you can trust.

Your Decision Time - The Ball's in Your Court

Now that you have all the information at hand, it's decision time. If you choose to proceed with the repair, a nominal 59 AED fee will be included in the overall cost. But hey, with the peace of mind knowing your printer will be back up and running smoothly, it's a small price to pay.

Free Delivery - Bringing Your Printer Back Home

Once your printer is back in tip-top shape, we'll deliver it straight to your doorstep at no extra cost. That's right—no need to worry about arranging transportation or finding time to pick it up. We'll handle the heavy lifting so you can get back to printing without skipping a beat.

Expert Solutions at Your Doorstep

Gone are the days of lugging your printer to a repair shop. With Urban Company, you can enjoy the convenience of expert solutions right at your doorstep. Our skilled professionals are equipped with the knowledge and tools to diagnose and fix any printer problem efficiently.

Quality Service Guaranteed

When you choose Urban Company for your printer repair needs, you can rest assured that you're getting top-notch service every time. Our technicians undergo rigorous training and background checks to ensure that they deliver nothing but the best.

Personalized Service Experience

We understand that every customer is unique, which is why we offer personalized service tailored to your specific needs. Whether you're dealing with a minor glitch or a major malfunction, our technicians will provide customized solutions to address your concerns.

Stay Connected Throughout

With Urban Company, you're never out of the loop. From online diagnosis to final repair updates, we keep you informed every step of the way. Need to add something to your service? No problem! Our technicians are just a message away, ready to assist you with any additional requests.

Environmentally Friendly Solutions

We care about the planet as much as you do. That's why we use eco-friendly and non-toxic materials in our printer repair services. With Urban Company, you can enjoy peace of mind knowing that your printer is being serviced in an environmentally responsible manner.