What are the installation charges and what items are covered in installation?

a. The installation and installation kit is free. b. UC does not cover any electrical or plumbing costs during installation, c. If input pressure exceeds 30 PSI, please install a company provided pressure reducing valve at an additional cost, if pressure is below 10 PSI then you need to install ‘Pressure enhancing pump’ at an additional cost. Book now

How does TruWater machine help me reduce water wastage?

Machine comes with an extendable pipe to reuse water for other applications Book now

Will UC charge for uninstallation of my old RO?

No, uninstallation of old RO will be provided free of cost Book now

Do you offer any EMI option?

Yes, we offer No Cost EMI option up to 6 month Book now

Is there a minimum height of the water tank?

Yes, your tank must be at least 10 feet above the ground Book now

What are the AMC charges?

We have a unique variable AMC plan where you pay only for the number of filter changes you need. Also, all AMC plans include unlimited free repair visits including spares cost. If you bought the TruWater Premium Smart Machine and you need only 1 filter change, it will cost you 2500, if you need 2 or 3 it will cost you 3,499 For TruWater Elite, 1 filter change - it will cost you 3200, if you need 2 or 3 it will cost you 4,199 Book now

What are the dimensions of the machine?

TruWater Premium series: 334 * 235 * 485 mm, TruWater Elite: 360 * 254 * 485 mm (All dimensions in LBH format) Book now

What is the maximum TDS for which TruWater purifier will work?

Upto 2000 TDS (above 2000 efficiency and life of membrane will decrease) Book now

What all is included when I purchase a TruWater RO?

Included in the box: Water Purifier, Installation Kit, External Sediment Filter Excluded in the box: Booster pump, Pressure Reducing Valve. Iron Cartridge (these are based on pressure condition, to be purchased at the time of installation) Book now

Top Native Water Purifier services in Darjeeling, India at your home

Q: What is the 7 day trial?

We provide a no questions asked return policy within 7 days of installation of the RO Book now

18, Hill Cart Rd, West Point, Darjeeling, West Bengal 734101, India

UC Promise

Verified Professionals

Hassle Free Booking

Transparent Pricing

Native Water Purifier

4.83

52K reviews

Select variant

Native M2

4.81 (24K reviews)

₹18499

Native M1

4.84 (29K reviews)

₹14499

Customer reviews

Reviewed on Amazon

Ricky

Oct 1, 2024

Purifier looks premium, excellent service on initial basis. I got it today and got installed on the ...

Reviewed on Amazon

Bharath☑️

Sep 30, 2024

Good water purifier!! 💧 , does the job !! If you have a tds 600 to 500 ,this water purifier is best...

Sanjeev Bce

Jul 3, 2024

Ravi is polite and patiently does the job. I was frustrated with way UC handle their shipment with B...

Manoj Kumar

May 29, 2024

It was really good experience with the installation. Anup is a well experienced person and he explai...

Akshay Kad

May 25, 2024

Seva yadav ji were extremely good with the installation & guided us about the water purifier in an e...

Vartika Srivastava

Nov 19, 2024

Technician did his job with lot of patience ,,, unhappy with the product as it is not compatible to ios,, took lot almost 2:30 hours to be functional ...

Sudheer Rikhari

Nov 19, 2024

Very helpful and professional behaviour. Ompal ji did his job with aesthetic sensibility and full understanding of our household requirements. Thank you....

Kiran Kumar

Nov 18, 2024

Loved the Experience. Suman was very helpful, well spoken guy. I wasn’t available at home, even though he took full responsibility and installed it perfectly. Kudos to his work. Will recommend again definitely ...

Neha Dangwal Malhotra

Nov 14, 2024

Our experience with Susheel Kumar ji was very good.He’s very experienced,soft spoken,did his job really well.It is people like him which take the name of a company forward and build the trust that a company needs.He’s an asset to your company....

Subrath Sharma

Nov 14, 2024

Estak is a very professional agent. Super impressed by his professionalism, he explained everything in detail, cleaned the station after the installation. I highly recommend him for further growth at UC....

Frequently asked questions

What is the maximum TDS for which Native by UC Water Purifier will work?

We have designed our water purifier to work effectively for all urban areas. Basis our understanding of TDS quality in Urban Areas the machine is designed to work very effectively up to 2500 ppm TDS, where output water quality will be < 100 ppm TDS. For areas where the TDS levels are higher than 2500 ppm TDS, the life of the membrane will decrease. It’s not recommended to install Native Water purifiers for TDS levels above 2500 if you are looking for output water with TDS <= 100 ppm.

What is included when I purchase a Native by UC RO Water Purifier?

Here are the inclusions of the box - water purifier, installation kit & external sediment filter. The exclusions of the box are - booster pump, pressure-reducing valve. These excluded items should be purchased as per the requirement.

Does the Native M2 Water Purifier require a power supply to dispense water?

Yes, an active power supply would be required.

About Native Water Purifier

About TruWater by Urban Elements

Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.

After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.