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Native Water Purifier
4.84
76K reviews
Select variant

Native M2
4.82 (33K reviews)
₹18499

Native M1
4.85 (44K reviews)
₹14499

Native UPS for M2
4.84 (138 reviews)
₹1999
Customer reviews
Dattatreya Dixit
Mar 10, 2025
5
Great work by technician - Shravan, very polite and very knowledge person. He has fit RO very well and with good idea and neatness. Highly recomended.. ...
read moreLalit
Mar 10, 2025
5
Arun kumar is very good and he knows all the things related to his profession. Firstly, he came on scheduled time and fix Ro and explain all the stuff in very simple language. Thanks Arun!...
read moreTanishq Baena
Mar 10, 2025
5
The device given was excellent. The purifier was fitted well and the mechanic explained everything very politely and patiently. I am very happy with the prompt service....
read moreShiva Teja Hanumanthula
Mar 11, 2025
5
Very professional and removed all the materials after the machine is placed. Explained the process and usage of the RO...
read morePrakhar Mathur
Mar 9, 2025
5
Amazing service and set up by Mr. Kuldeep. He was very much on time and his behaviour was very humble. He checked the TDS levels before setting up which was around 250, and after the setup which was around 40. Very polite person, would highly recommend ...
read moreFardeen Rehman
Mar 9, 2025
5
Good service provided .Promptly came on time and has completed the work within 20 minutes,even fixed without closing water valve. Thank you , well done 👏...
read moreAjay Kurapati
Mar 7, 2025
5
Happy with the service. Shankar has very good knowledge about the product and the service. He explained everything in detail. Installation was done on time...
read moreMrunal Munjpara
Mar 7, 2025
5
Jayvardhan is an expert in his work and done the installation smoothly. He is well spoken and explained very useful information of the RO. Excellent service!!...
read moreAshish John
Mar 10, 2025
5
Ashish ji is a thorough professional & very polite to speak to…such professionals are very much needed…job done very neatly ...
read morePrashant Rustagi
Mar 6, 2025
5
He is very professional polite and well versed with his work. He explained the purifier very throughly. Overall nice experience with excellent service....
read moreFrequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
You are here
About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
2.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
3.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
4.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
5.
Smart machines at affordable price: Real time TDS & filter life tracking
About our RO Water Purifiers
TruWater Premium
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
6 stage purification process: RO+UV+UF
3.
Large tank capacity: 9 liters
4.
MTDS: Retain essential minerals in water
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
Trial Policy: No questions asked return policy within 7 days of installation
2.
Installation: Delivery & free installation within 2 days of request
3.
Large tank capacity: 9 liters
4.
MTDS: Retain essential minerals in water
5.
6 stage purification: RO+UV+UF
6.
Smart features: Real time water quality & filter life tracking
TruWater Elite
1.
Goodness of copper & alkaline water
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
7 stage filtration and purification: RO+UV+UF+Copper
5.
MTDS: Retain essential minerals in water
6.
Large tank capacity: 10 liters
7.
Smart features: Real time water quality & filter life tracking
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