Navrangpura, Ahmedabad
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Native Water Purifier
4.84
89K reviews
Native M2
4.83 (37K reviews)
₹18499
Native M1
4.85 (52K reviews)
₹14499
Native UPS for M2
4.86 (252 reviews)
₹1999
Customer reviews
Ajay Yadav
Apr 14, 2025
5
Mr. Harjeet was assigned for my RO fitting. He is very professional, has good knowledge, and is very polite. 5/5 for his service and professionalism. ...
read moreAbhinay
Apr 12, 2025
5
Great service and professionalism. He was very soft and very polite. He even makes us aware of the process of M1 Native water purifier which we were unknown with....
read moreAtique Mujawar
Apr 14, 2025
5
Vikas Pandey ji did a truly commendable job. Thanks to his expertise, we were able to install the filter without removing the pipe, as was previously suggested. Our building plumber had even advised breaking the wall, but Vikas ji carefully assessed the situation and found a way ...
read moreAlka Singh
Apr 12, 2025
4
The service partner collected the unused materials from the cartoon, including tds measuring device and some other fitments, and took them away with himself without informing or asking us. ...
read moreTarundip Adhikari
Apr 13, 2025
5
Excellent and nice service. Representative called before arriving to my place on time, explained the whole device concept after completing installation and handover of the product. It was a Smooth sail across. So, don't find the reason, why not rate the service provided to 5 star...
read moreGuru Prasad T
Apr 13, 2025
5
A skilled technician’s, dot to the work & no nonsense, gave full information from end to end. Even shared Does & does not. friendly demeanor and commitment to delivering excellent serviceಡ 👌...
read moreRahul Singh
Apr 14, 2025
5
Best ever service till date, I’m really amazed with technician Sujit ji, very well behaved and explained all the things in detail. Thank you 😊...
read moreAyaz
Apr 14, 2025
5
Jay Kumar is an excellent professional with very good skills and communication. Very smooth installation and good service. ...
read moreRahul Nair
Apr 14, 2025
5
Excellent support given by Alam, supported well in installation and given all guidance with regard to usage of filter...
read moreCHANDRA Prakash Khatri
Apr 14, 2025
5
He was very well at explaining every doubt I had about water service/Ro. This is only possible when you are into that industry for a long time and been taking your work seriously. Very knowledgeable man, recommend him for any Ro Related service....
read more
Frequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
5.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
About our RO Water Purifiers
TruWater Premium
1.
Installation: Delivery & free installation within 2 days of request
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
MTDS: Retain essential minerals in water
4.
6 stage purification process: RO+UV+UF
5.
Large tank capacity: 9 liters
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Installation: Delivery & free installation within 2 days of request
3.
Trial Policy: No questions asked return policy within 7 days of installation
4.
Smart features: Real time water quality & filter life tracking
5.
Large tank capacity: 9 liters
6.
6 stage purification: RO+UV+UF
TruWater Elite
1.
Goodness of copper & alkaline water
2.
7 stage filtration and purification: RO+UV+UF+Copper
3.
Large tank capacity: 10 liters
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Smart features: Real time water quality & filter life tracking
6.
Installation: Delivery & free installation within 2 days of request
7.
MTDS: Retain essential minerals in water
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