Nellukara St, Nellukara st, Kanchipuram, Tamil Nadu 631501, India
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Native Water Purifier
4.84
71K reviews
Select variant
Native M2
4.82 (31K reviews)
₹18499
Native M1
4.85 (41K reviews)
₹14499
Native UPS for M2
4.74 (74 reviews)
₹1999
Customer reviews
Kumar Ashwin
Feb 20, 2025
5
I commend the exceptional service and product demonstration I received during my first Native product purchase. The representative was knowledgeable, courteous, and provided outstanding support, going above and beyond to assist me with my RO-related questions. Kudos to UC for ha...
read moreShristi Singh
Feb 20, 2025
5
Sanjay Patel provided outstanding service while installing the M1 Native Water Purifier at my home. He was extremely professional, punctual, and meticulous in his work. Not only did he complete the installation flawlessly, but he also took the time to explain everything clearly, ...
read moreHarinder Singh
Feb 19, 2025
5
Perfect Job done by the tech. Installation was quick and professional. Very glad and happy with the sercive...
read moreAjit Kumar Ranjan
Feb 19, 2025
5
I recently purchased native M2 water purifier from Urban Company.The installation was on time as scheduled and exceptional, Mr Jwala Prasad kept me updated throughout the entire process. I had a question about the product, and he responded promptly and professionally. Overall, m...
read moreAsawari Kulkarni
Feb 16, 2025
5
He is very experienced. He checked all the options and suggested all the possibilities for fitting. Completely satisfied with service and will prefer him....
read moreKishore
Feb 18, 2025
5
Anil Kumar is very professional and polite. Knows what he does. Great experience! I would recommend his service to others. ...
read moreSravani E
Feb 18, 2025
5
He is been very knowledgeable and technical. Explained us how the Native works and how to handle it properly for a longer life. Thank you Omer ....
read more
Reviewed on Flipkart
Shakib Ahmed Shaikh
Feb 18, 2025
5
Smooth experience of purchase and installation. Touch buttons are game changer because of the ease they add in daily use. One drawback with M2, no electricity - no water. The touch panel is turned off completely...
read morePiyush Nagar
Feb 20, 2025
5
Jhony is good professional has good knowledge about the product ...
read moreMohammed Shakeel
Feb 20, 2025
5
Jonee Upadhyay did arrived late due to some issue with other customer's product, but I would say he did an excellent job. Very quick and clean work. Did as we wanted it. Cleared my doubts regarding the products usage. It's up and running well. I am totally satisfied with the prod...
read more
Frequently asked questions
What is the maximum TDS for which the Native by UC Water Purifier will work?
Our water purifier is designed to work effectively in all urban areas. Based on our understanding of TDS levels in urban settings, it performs optimally for TDS levels up to 2500 ppm. For areas where the TDS exceeds 2500 ppm, the membrane's lifespan may decrease. Therefore, we do not recommend using Native Water Purifiers for TDS levels above 2500 ppm.
Does the Native M2 Water Purifier require a power supply to dispense water?
Yes, an active power supply is required for the purifier to dispense water. To avoid disruptions during power cuts you can purchase the Native UPS as an additional accessory while ordering the M2.
What is included with the Native RO Water Purifier?
With your purchase, you’ll receive a water purifier, an installation kit, and an external sediment filter, along with free delivery, free installation, and a 2-year unconditional warranty. Please note that a booster pump and a pressure-reducing valve are not included, but these can be purchased separately if needed.
What is covered under the 2-year unconditional warranty?
Our warranty is truly one of a kind, unmatched by any other brand in the market. It provides comprehensive coverage for 2 years, including all costs related to filters, membranes, and electrical parts in case of defects, as well as any service or visit charges during this period.
What are the installation charges, and what items are covered during installation?
Installation and the installation kit are provided free of charge. However, electrical or plumbing costs incurred during installation are not covered by UC. If the input water pressure exceeds 30 PSI, a pressure-reducing valve from the company is required, available for an additional ₹250. For input pressure below 10 PSI, a pressure-enhancing kit can be purchased for ₹500.
What’s required to connect the Native M2 to the UC app?
Make sure you have a 2.4 GHz Wi-Fi connection. When connecting the purifier to IoT, ensure your smartphone is within 5 meters of the purifier for a seamless setup.
What if the product doesn't fit after buying?
Please check the product dimensions carefully before buying. We can’t accept returns if it doesn’t fit due to insufficient installation space.
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About Native Water Purifier
About TruWater by Urban Elements
Urban Elements - a brand by Urban Company - has introduced 3 top of the line Water purifier machines to meet your pure water requirements - TruWater Premium, TruWater Premium Smart & TruWater Elite.
After servicing 10 Lacs+ Water purifiers and understanding the pain points of our customers, we are focused on providing our customers a seamless and convenient Water purifier purchase, usage and service journey.
Why is TruWater perfect for you?
1.
Drink purest water: Upto 8 stages filtration (RO+UV+UF)
2.
Unique variable annual maintenance plan: Pay only for the number of filter changes required as per your TDS levels!
3.
Smart machines at affordable price: Real time TDS & filter life tracking
4.
1 year comprehensive warranty: Covers electrical, manufacturing defects & filter replacements
5.
Lowest life cycle cost: Save at least INR 12,000 over 7 years
About our RO Water Purifiers
TruWater Premium
1.
Large tank capacity: 9 liters
2.
6 stage purification process: RO+UV+UF
3.
MTDS: Retain essential minerals in water
4.
Trial Policy: No questions asked return policy within 7 days of installation
5.
Installation: Delivery & free installation within 2 days of request
TruWater Premium Smart
1.
MTDS: Retain essential minerals in water
2.
Smart features: Real time water quality & filter life tracking
3.
6 stage purification: RO+UV+UF
4.
Large tank capacity: 9 liters
5.
Installation: Delivery & free installation within 2 days of request
6.
Trial Policy: No questions asked return policy within 7 days of installation
TruWater Elite
1.
Smart features: Real time water quality & filter life tracking
2.
Trial Policy: No questions asked return policy within 7 days of installation
3.
Goodness of copper & alkaline water
4.
MTDS: Retain essential minerals in water
5.
7 stage filtration and purification: RO+UV+UF+Copper
6.
Large tank capacity: 10 liters
7.
Installation: Delivery & free installation within 2 days of request
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